Return Policy
Our returns policy is 14 days. If 14 days have passed from the date you received your order, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging.
There are several types of goods that cannot be returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept intimate or sanitary products, hazardous materials, or flammable liquids or gases.
Additional items that cannot be returned: Gift cards, downloadable software products, and some health and personal care items.
To complete your return, we need a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
There are certain cases where only a partial refund is granted (if applicable). :
There are obvious signs of use.
CD or disk DVD or tape VHS An opened program, video game, cassette tape, or vinyl record.
Any item that is not in its original condition, is damaged or missing parts for reasons not due to our fault.
Any item returned more than 30 days after delivery
Once your return request is received and inspected, we will send you an email to let you know that we have received your returned item. We will also notify you of the approval or denial of your refund. If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment within a certain amount of days. .
Late or missing refunds (if applicable)
If you still haven't received your refund, please double check your bank account. Then contact your credit card company. It may take some time before your refund is officially received. After that, contact your bank. There is often some processing time before the refund is posted. If you've done all of this and you still haven't received your refund, please contact us at
info@ceemz.com
Sale Items (if applicable)
Items can only be refunded at their regular price, unfortunately discounted items cannot be refunded. .
Exchanges (if applicable)
We only exchange items if they are defective or damaged. If you need To exchange it for the same item, please email us at
info@ceemz.com